A video of AI malfunctioning during a job interview goes viral
With the spread of 'AI agents' that automatically perform various processes such as screening candidates and sending and creating emails, more and more companies are using AI in the recruitment process. One company used an AI as a job interviewer, but it malfunctioned and the candidate exposed the situation.
AI job interview: Job hunting was already hard. Then came the glitching HR robots.
In the video below, 25-year-old Leo Humphries of Houston was interviewing for his dream job, but his eyebrows were raised when he noticed the interviewer's voice was clearly a synthesized voice and continued to make incomprehensible noises like 'when when when let's let's let's.'
In the end, the synthetic voice continued to talk unilaterally, without responding to Humphreys' voice, and ended the call with an arbitrary 'Thank you for answering my question.'
Humphries later received an email thanking him for his 'great energy and personality,' but the email was addressed to someone else.
'I was surprised by the whole thing and initially felt disappointed,' Humphreys said of the interview, which went wrong from start to finish. The interview footage that Humphreys released drew many negative comments, such as 'It's not worth your time to have a company that doesn't have the courtesy to do a face-to-face interview,' and 'Removing people from the HR department is the worst thing a company can do.'
Mike Peditto, a consultant who has been advising companies on recruitment activities for nearly five years, said, 'I see the advantage of AI in sorting through large numbers of candidates. Companies that were only able to interview 10 people before are now able to interview 1,000 thanks to AI,' and expressed the view that as long as companies properly communicate their use of AI to candidates, it will likely be tolerated.
In fact, some companies are replacing their HR staff with AI, with IBM laying off hundreds of HR staff.
IBM's CEO says AI has fired hundreds of HR staff but increased the number of programmers and salespeople - GIGAZINE
In a survey of 500 HR professionals, many said that HR departments are adopting AI faster than other departments. Peditto said, 'HR professionals who do work that AI can't do don't have to worry, but HR professionals who only do simple work may need to be concerned about the arrival of AI.'
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